REFUND & RETURN POLICY
Thank you for choosing Pageorah.
Because Pageorah products are digital products delivered electronically, our refund policy differs from that of physical products.
1. Digital Products
All Pageorah digital ebooks are delivered electronically. Once a digital product has been purchased and access or download has been provided, the purchase is generally non-refundable and non-returnable, except where required by applicable law or where otherwise stated below.
2. Damaged or Inaccessible Digital Product
If your purchased ebook is:
- inaccessible,
- corrupted,
- technically defective, or
- materially different from the product described,
please contact us within 7 days of purchase.
We may provide a replacement file, restore access, or offer another appropriate solution.
3. Duplicate Purchases
If you accidentally purchase the same digital product more than once, please contact us as soon as possible with your order details.
We will review duplicate purchases on a case-by-case basis.
4. Change of Mind
Because digital products are delivered electronically and may be accessed immediately, we generally cannot offer refunds simply because you changed your mind or no longer want the product.
5. Refund Requests
To request assistance, contact:
Email: [Your Support Email]
Please include:
- Your name
- Order number
- Email used during checkout
- A brief description of the issue
We aim to review support requests within 1–2 business days.
6. Unauthorized Distribution
Refunds will not be provided for products that have been redistributed, shared publicly, resold, or otherwise used in violation of our Terms & Conditions.
7. Consumer Rights
Nothing in this policy is intended to limit any consumer rights that cannot legally be excluded under applicable law.